//legal

Acceptable Use Policy

Last updated: January 2025

1. Overview

This Acceptable Use Policy ("AUP") outlines the rules and guidelines for using ProxyLabs services. By using our services, you agree to comply with this policy. Violation of this policy may result in suspension or termination of your account without refund.

2. Permitted Use

Our proxy services may be used for legitimate purposes including:

  • Web scraping of publicly available data in compliance with applicable laws
  • Market research and competitive analysis
  • Ad verification and brand protection
  • SEO monitoring and rank tracking
  • Price comparison and aggregation
  • Academic and security research
  • Testing and quality assurance
  • Accessing geo-restricted content you have rights to access

3. Prohibited Activities

The following activities are strictly prohibited:

3.1 Illegal Activities

  • Any activity that violates applicable local, national, or international laws
  • Fraud, identity theft, or financial crimes
  • Distribution or accessing of child exploitation material
  • Drug trafficking or illegal weapons trade
  • Money laundering or terrorist financing

3.2 Harmful Activities

  • Hacking, unauthorized access, or security breaches
  • Distribution of malware, viruses, or ransomware
  • DDoS attacks or other denial of service activities
  • Phishing, social engineering, or credential harvesting
  • Spamming or unsolicited bulk messaging
  • Harassment, stalking, or threatening behavior

3.3 Abuse of Services

  • Circumventing usage limits or restrictions
  • Reselling or redistributing access without authorization
  • Sharing account credentials with unauthorized parties
  • Interfering with or disrupting our infrastructure
  • Automated account creation or bot abuse

3.4 Intellectual Property Violations

  • Copyright infringement or piracy
  • Trademark violations
  • Unauthorized scraping of protected content
  • Bypassing digital rights management (DRM)

4. Resource Usage

To ensure fair usage for all customers:

  • Do not attempt to consume excessive bandwidth in ways that degrade service for others
  • Respect rate limits and connection guidelines
  • Do not attempt to bypass technical restrictions
  • Report any vulnerabilities responsibly

5. Compliance Responsibility

You are solely responsible for ensuring your use of our services complies with all applicable laws and regulations, including but not limited to data protection laws (GDPR, CCPA), computer fraud laws, and terms of service of websites you access. ProxyLabs does not monitor your traffic and is not responsible for your actions.

6. Reporting Violations

If you become aware of any violation of this policy, please report it immediately to [email protected]. We take all reports seriously and will investigate promptly.

7. Enforcement

We reserve the right to:

  • Investigate suspected violations of this policy
  • Suspend or terminate accounts without prior notice for violations
  • Report illegal activities to appropriate law enforcement
  • Cooperate with legal authorities as required by law
  • Pursue legal action for damages caused by violations

Violations may result in immediate termination without refund of any remaining balance.

8. Changes to This Policy

We may update this Acceptable Use Policy from time to time. Material changes will be communicated via email or website notice. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact

For questions about this policy, contact us at [email protected]