Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing or using the ProxyLabs services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Services. These Terms apply to all users, including visitors, registered users, and paying customers.
2. Description of Services
ProxyLabs provides residential proxy services that allow users to route internet traffic through a network of residential IP addresses. Our Services include access to our proxy infrastructure, dashboard, API, and related tools. We reserve the right to modify, suspend, or discontinue any part of the Services at any time.
3. Account Registration
To use certain features of the Services, you must create an account. You agree to:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Promptly update any changes to your information
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
4. Acceptable Use
You agree to use the Services only for lawful purposes and in accordance with our Acceptable Use Policy. You shall not:
- Use the Services for any illegal activities
- Attempt to circumvent security measures
- Resell or redistribute access without authorization
- Use the Services to harm, harass, or infringe on others' rights
- Transmit malware, viruses, or other harmful code
- Engage in activities that could damage our infrastructure
5. Payment and Billing
Access to our Services requires payment. By purchasing bandwidth or services:
- You agree to pay all applicable fees at the rates in effect at the time of purchase
- Bandwidth purchases are non-refundable except as outlined in our Refund Policy
- Purchased bandwidth does not expire
- We reserve the right to change pricing with reasonable notice
- You are responsible for any applicable taxes
6. Intellectual Property
All content, trademarks, and intellectual property associated with the Services are owned by ProxyLabs or our licensors. You may not copy, modify, distribute, or create derivative works without our express written permission.
7. Limitation of Liability
To the maximum extent permitted by law, ProxyLabs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities. Our total liability shall not exceed the amount paid by you in the twelve months preceding the claim.
8. Disclaimer of Warranties
The Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Services will be uninterrupted, error-free, or completely secure. You use the Services at your own risk.
9. Termination
We may terminate or suspend your account at any time for violation of these Terms or for any other reason at our discretion. Upon termination, your right to use the Services ceases immediately. Provisions that by their nature should survive termination shall remain in effect.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of the United Kingdom.
11. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website. Your continued use of the Services after changes constitutes acceptance of the modified Terms.
12. Contact
If you have questions about these Terms, please contact us at [email protected]