ProxyLabs | The Private Proxy Network

1. Introduction

ProxyLabs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our proxy services and website. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect information that you provide directly to us:

Account Information: Email address, username, and password when you register
Payment Information: Billing details processed securely through our payment providers
Communication Data: Information you provide when contacting support
Usage Data: Bandwidth consumption, connection logs, and service usage statistics

We automatically collect certain information:

Device Information: Browser type, operating system, and device identifiers
Log Data: IP addresses, access times, and pages viewed
Cookies: Session cookies and analytics cookies to improve our services

3. How We Use Your Information

We use the collected information to:

Provide, maintain, and improve our Services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions and abuse
Comply with legal obligations

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Usage logs are retained for a maximum of 30 days for operational purposes. Account information is retained until you request deletion of your account.

5. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With third-party vendors who assist in operating our services
Legal Requirements: When required by law or to respond to legal process
Protection: To protect our rights, privacy, safety, or property
Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your personal data
Restriction: Request restriction of processing
Portability: Request transfer of your data
Objection: Object to processing of your personal data

To exercise these rights, please contact us at [email protected]

8. Cookies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Services may not function properly without cookies.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

10. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]